Fast website chat,
running on your
own server.
Add a simple chat bubble to your website, reply from a clean dashboard, and keep your support conversations under your control.
Support software that stays simple.
Start conversations faster, reply from one place, and keep ownership of your support data.
Website chat widget
Add a clean chat bubble to your website with one script tag.
Team support inbox
Reply to customer conversations from a simple dashboard built for speed.
Self-hosted setup
Run the app, database, and dashboard on your own server.
Conversation history
Keep past chats organized so you can continue support without losing context.
Lightweight and fast
The widget is small, async, and designed to stay out of your page’s way.
Built for ownership
Your support data stays in your infrastructure, with clear controls and a privacy page.
Install with one script tag.
Paste the widget before </body> and your site gets a simple support chat bubble.
<script src="https://packs.chat/widget.js" data-site-id="default"></script>
Your support data stays with you.
packs.chat is built for teams that want live support without handing their customer conversations to another platform.
Host the chat app and dashboard on your own infrastructure.
Own the storage, backups, and retention choices.
Keep customer-facing disclosures available and easy to find.
Operate your support stack without relying on another chat provider.
Keep the data you need and remove old records on your schedule.
Start supporting customers from your own server.
Open the dashboard, add the widget to your site, and answer your first chat.
Open Dashboard →